gulalsoft Pvt. Ltd. with its associates are focused on creating efforts to supply and deliver exclusive choice of variety of gifts. It might be possible that gifts ordered from remote areas, would take a bit longer time as compared to other places, but this is just a rare side, which should not be neglected. However, in such cases. gulalsoft Pvt. Ltd. Will make sure to substitute flowers and gifts or even accessories as a compensation, which will be of equal price, thus leaving you satisfied. We believe in keeping our customers trust and maintain a lifetime relationship with them. In case, the recipient is not available to take orders at the delivery address, we understand the problem and tend to hand over the package in safe hands, either with the caretaker, or the neighbor. We will also make sure to inform you by voicemail, or call you directly to coordinate pickup or delivery of the gift box. Whatever the case may be, we will try to handle it at our best and give in efforts to deliver the product safely in recipient’s hands.
gulalsoft Pvt. Ltd. makes sure to deliver the gift baskets on the day you ordered or on a proposed date. Therefore, owning to varies circumstances, we might not always be on time. It would be great if you address our concerns.
If you have any kind of issue related to our product or our services, please don’t be disappointed and don’t hesitate in reporting the issue to us. If your problem is reported within seven days of the requested delivery, we will get in touch with you, and try our level best to help you out by mending the problems, until you are contended.
Customers within India, will have their orders shipped and delivered only through registered national courier companies and/or national speed post. www.gulalsoft.com should not be held responsible for any delay in shipment by the Courier Company or postal authorities. We are here to guarantee that we safely hand-over the consignment to the postal authorities or Courier Company within 15 working days from the date of the order as well as payment or as per the delivery date fixed at the time of order-confirmation. Shipment of all orders will get delivered to the registered address only. Address modification for the courier and express delivery product is not possible once the order will be dispatched from our warehouse or once the product will get prepared for delivery.gulalsoft is not responsible for any kind of damage to the order after 48 hours of delivery.